Delivery Policy
Shipment costs are normally included into the selling price unless expressly specified into the article details. The shipping costs are anyway non-refundable and are based on the weight of the items you order and your location. The indicative date of delivery for your order may vary due to carrier shipping practices and on the availability of the item, delivery location, method of delivery, and the number of items ordered, and in addition, your order may be delivered in separate shipments. For each Limited Series Artwork I normally have one item available for shipment, so I can be ready to easily ship in few days. If you are purchasing an Artwork and it is not available because recently sold, or still to be printed on the relevant support, you might have to wait for the production time of around 7 to 12 days and then consider the time for shipment and transport to your address (it varies if it is a local or international shipment). It will be my duty to follow all the necessary steps in order to assure the Artwork will be produced, checked by me and then shipped to you in the shortest period of time. All prints will be singularly checked and verified personally by me before any shipment.
Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
Each Artwork includes a double authenticity prof: The artist signature and a Certificate of Authenticity issued by artist reporting a numbered label. A corresponding label with corresponding number, on a holographic security stickers label, will be applied directly on the Artwork.
I will do anything in my position to satisfy the customers and solve any problem may occur. For any further information please contact me on WhatsApp +33 680862513 or mail at info@marcocaramello.com
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